Codemasters Hacked, Customer Personal Data Compromised

Codemasters.jpg

What the hell is up with hackers and video game companies these days? First Sony was attacked, and now Codemasters, developer and publisher of notable games like DiRT, GRID and Operation Flashpoint, has had its website hacked into, and the personal information of account holders has been compromised.

If you have any type of online user account with Codemasters, this morning you should have been unpleasantly greeted by the following note in your inbox:

Dear valued Codemasters customer,

On Friday 3rd June, unauthorised entry was gained to our Codemasters.com website. As soon as the intrusion was detected, we immediately took codemasters.com and associated web services offline in order to prevent any further intrusion.

During the days since the attack we have conducted a thorough investigation in order to ascertain the extent and scope of the breach and have regrettably discovered that the intruder was able to gain access to the following:

Codemasters.com website

Access to the Codemasters corporate website and sub-domains.

DiRT 3 VIP code redemption page

Access to the DiRT 3 VIP code redemption page.

The Codemasters EStore

We believe the following have been compromised: Customer names and addresses, email addresses, telephone numbers, encrypted passwords and order history. Please note that no personal payment information was stored with Codemasters as we use external payment providers, meaning your payment details were not at risk from this intrusion.

Codemasters CodeM database

Members’ names, usernames, screen names, email addresses, date of birth, encrypted passwords, newsletter preferences, any biographies entered by users, details of last site activity, IP addresses and Xbox Live Gamertags are all believed to have been compromised.

Whilst we do not have confirmation that any of this data was actually downloaded onto an external device, we have to assume that, as access was gained, all of these details were compromised and/or stolen.

The Codemasters.com website will remain offline for the foreseeable future with all Codemasters.com traffic re-directed to the Codemasters Facebook page instead. A new website will launch later in the year.

Advice

For your security, in the first instance we advise you to change any passwords you have associated with other Codemasters accounts. If you use the same login information for other sites, you should change that information too. Furthermore, be extra cautious of potential scams, via email, phone, or post that ask you for personal or sensitive information. Please note that Codemasters will never ask you for any payment data such as credit card numbers or bank account details, nor will Codemasters ask you for passwords or other personal identifying data. Be aware too of fraudulent emails that may outwardly appear to be from Codemasters with links inviting you to visit websites. The safest way to visit your favourite websites is always by typing in the address manually into the address bar of your browser.

Unfortunately, Codemasters is the latest victim in on-going targeted attacks against numerous game companies. We assure you that we are doing everything within our legal means to track down the perpetrators and take action to the full extent of the law.

We apologise for this incident and regret any inconvenience caused.

We are contacting all customers who may have been affected directly.

Should you have any concerns or wish to speak to a member of our Customer Services team, please email them at custservice@codemasters.com.

So yep, the game company hacking has continued. Most of us are finally getting over the whole PSN fiasco, and then this happens to remind us once more that no information online is 100% secure.

Per the email’s advice, if you have any other online accounts sharing login information with your Codemasters accounts, change those passwords. And while Codemasters says personal payment data wasn’t stolen, you better be watching your credit card and banking statements like a hawk for any irregularities — just in case!

About the Author

Matt Litten is the full-time editor and owner of VGBlogger.com. He is responsible for maintaining the day to day operation of the site, editing all staff content before it is published, and contributing regular news, reviews, previews and other articles. Matt landed his first gig in the video game review business writing for the now-defunct website BonusStage.com. After the sad and untimely close of BonusStage, the former staff went on to found VGBlogger.com. After a short stint as US Site Manager for AceGamez, Matt assumed full ownership over VGBlogger, and to this day he is dedicated to making it one of the top video game blogs in all the blogosphere. Matt is a fair-minded reviewer and lover of games of all platforms and types, big or small, hyped or niche, big-budget or indie. But that doesn't mean he will let poor games slide without a good thrashing when necessary!